Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, please contact us at fahadhamza646@gmail.com and we'll provide return instructions. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at fahadhamza646@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, such as perishable goods, custom or personalised products, and intimate or hygiene-sealed goods where the seal has been broken. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Your right to cancel (UK customers)
In addition to our 30-day return policy, if you are a consumer in the United Kingdom you also have a legal right to cancel your order within 14 days of receiving your goods, for any reason and without justification, under the Consumer Contracts Regulations 2013. To exercise this right, simply contact us within the 14-day period. Your item must be returned in the same condition you received it. You'll also need the receipt or proof of purchase.

Refunds
We will notify you once we've received and inspected your return, and let you know if the refund was approved. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or card provider to process and post the refund too.
If more than 15 business days have passed since we approved your return, please contact us at fahadhamza646@gmail.com.